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Nocturna Drip
Legal

Terms & conditions.

The rules that govern your use of this website and any purchase you make from us.

These Terms and Conditions ("Terms") govern your use of the website https://nocturna-drip.com and all orders placed with Luxcivitas LLC the Company, a Delaware limited liability company exporting specialty coffee from Costa Rica.By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site or place orders.Company Information Luxcivitas LLC Delaware Limited Liability Company Registered Address: 131 Continental Dr Email: info@luxcivitas.com

Products and Orders

All products are premium coffee sourced and exported from Costa Rica. We strive for accuracy in descriptions, images, and pricing, but errors may occur. We reserve the right to correct them and cancel orders if needed. Orders are subject to acceptance. We may refuse or cancel any order for any reason. By placing an order, you confirm you are at least 18 years old and authorized to make the purchase.

Pricing, Payment & Taxes

Prices are in [USD / EUR] and exclude shipping and applicable taxes/duties. Payment is processed securely through [e.g., Stripe, PayPal, etc.]. You are responsible for all import duties, taxes, and customs fees in your country (USA, Canada, EU). These are not included in the price.

Shipping & Delivery

All coffee ships from Costa Rica. Shipping times are estimates only and not guaranteed. Delays may occur due to customs, weather, or carrier issues. We use reputable carriers (e.g., DHL, FedEx, UPS). Tracking is provided when available. Risk of loss passes to you upon handover to the carrier. Perishable Nature: Coffee is sensitive to heat, moisture, and light. We use protective packaging, but proper storage after delivery is your responsibility.

Returns & Refunds Policy (No Returns for Perishable Goods)

Due to the perishable and food-safety nature of coffee, we do not accept returns for change of mind, taste preferences, or subjective reasons.Non-Returnable Items:Opened or unsealed packages Products where the seal is broken Any coffee after delivery confirmation (except exceptions below)

Exceptions (Contact us within 7 days of delivery):Damaged packaging upon arrival Defective, spoiled, or wrong item shipped

For approved exceptions, we may offer replacement (if available), refund, or credit after inspection. Customer pays return shipping unless the issue is our or the carrier’s fault. Refunds (when approved) are issued to the original payment method within 10–14 business days.This policy complies with exceptions for perishable goods under EU consumer law, US law, and Canadian law.

Intellectual Property

All content on the Site (images, logos, text, branding) is owned by or licensed to [Your LLC Name] LLC. You may not copy, reproduce, or use it without written permission.

Privacy & Data Protection

Your privacy is important. Please review our separate Privacy Policy [link to /privacy-policy] for details on how we collect, use, and protect your data.By using the Site, you consent to our data practices as described in the Privacy Policy. For GDPR (EU), CCPA (California), and other laws, we provide rights such as access, deletion, and objection.International Transfers: Data may be processed in the USA, Costa Rica, and other countries with appropriate safeguards.

Disclaimers & Limitation of Liability

Products are provided "as is." We do not guarantee specific taste, aroma, or results. To the maximum extent permitted by law, our liability is limited to the value of the products purchased. We are not liable for indirect, consequential, or punitive damages. Force majeure events (e.g., natural disasters, shipping disruptions, customs delays) excuse performance.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA. Disputes shall be resolved in Delaware courts, subject to mandatory consumer protections in your country of residence (e.g., EU 14-day cooling-off where applicable, though excluded for perishable goods).

Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance. Check the "Last updated" date regularly.

Contact Us

For questions about these Terms, orders, or issues: Email: [support@yourdomain.com (mailto:support@yourdomain.com)] Postal: [Costa Rica operational address]Legal Notice / Imprint (for EU users): Full company details are provided above. We comply with EU e-commerce and information society service requirements where applicable.

Governing law

These Terms are governed by Dutch law. Disputes will be resolved by the competent courts of Amsterdam, without prejudice to mandatory consumer-protection rules.

Changes

We may update these Terms from time to time. The latest version is always available on this page; material changes will be communicated to existing customers.

1. Who we are and how to reach us

These Terms & Conditions ("Terms") govern your use of https://nocturna-drip.com (the "Site") and any purchase you make from the Nocturna Drip brand. The Site is operated by:

Luxcivitas LLC ("Company", "we", "us", "our") A Delaware limited liability company Registered address: 131 Continental Dr, Suite 305, Newark, DE 19713, United States Contact: info@luxcivitas.com

Nocturna Drip is a brand fully operated by Luxcivitas LLC.

2. Acceptance of these Terms

By accessing the Site, creating an account, or placing an order, you confirm that you (i) are at least 18 years old (or the age of majority in your jurisdiction), (ii) have legal capacity to enter into a binding contract, and (iii) accept these Terms and our Privacy Policy. If you do not agree, do not use the Site.

3. Products and availability

3.1 We sell premium single-origin specialty coffee sourced from Costa Rica. 3.2 Coffee is a perishable food product. Origin, harvest, processing notes, flavor profiles, and roast date are provided for guidance; minor visual differences between batches are normal and not a defect. 3.3 All products are subject to availability. We may limit quantities, refuse orders, or discontinue products at our discretion.

4. Orders and contract formation

4.1 The display of products on the Site is an invitation to treat, not an offer. 4.2 Your order is an offer to purchase. The contract is formed when we email you an Order Confirmation identifying the items and price. 4.3 We may decline or cancel an order at any time before dispatch — for example, if a product is out of stock, if pricing was incorrect, if payment cannot be verified, or if the destination is not served. In that case we will refund any amount you have already paid. 4.4 You are responsible for providing accurate shipping, billing, and contact information.

5. Prices, taxes, and payment

5.1 Prices are shown in the currency selected at checkout and reflect the price at the time of order. 5.2 Prices are exclusive of any destination taxes. Import duties, customs fees, and any destination taxes are your responsibility (see our Shipping & Delivery Policy). 5.3 We accept Stripe, PayPal, Mollie, and (for approved B2B customers) bank transfer on agreed payment terms. 5.4 We may correct obvious typographical errors and cancel orders priced in error without liability.

6. Shipping, delivery, and risk of loss

Shipping zones, transit times, costs, customs duties, and risk-of-loss provisions are governed by our Shipping & Delivery Policy, which forms an integral part of these Terms.

7. Returns, refunds, and perishable goods

7.1 Coffee is a perishable food product. Our No Returns rule for opened/unsealed product is summarized in section 8 below and detailed in our Returns & Refunds Policy. 7.2 Statutory consumer rights that cannot be excluded under applicable law are unaffected.

8. Perishable food — no returns (summary)

To protect food safety and product integrity, we do not accept returns or refunds for change of mind, taste preferences, or any subjective reason. Specifically:

• Opened or unsealed packages: non-returnable, non-refundable. • Products with broken or tampered seals: non-returnable, non-refundable. • Coffee in transit or after delivery confirmation: non-returnable, except in the exceptions listed in our Returns & Refunds Policy (damaged in transit, defective on arrival, wrong item).

EU consumers should note the statutory exception for sealed perishable foodstuffs to the 14-day cooling-off right under Directive 2011/83/EU.

9. Subscriptions

9.1 Subscription orders renew automatically on the cadence you selected (e.g., monthly). 9.2 You may pause, skip, or cancel any time from your account dashboard. 9.3 Cancellation takes effect after the next scheduled shipment unless you cancel at least 48 hours before that shipment is dispatched. 9.4 Pricing in effect when each shipment renews applies; we will notify you of any price change at least 30 days in advance.

10. Accounts

10.1 You are responsible for keeping your credentials confidential and for all activity under your account. 10.2 You must notify us promptly of any suspected unauthorized use. 10.3 We may suspend or terminate accounts that breach these Terms, attempt fraud, or abuse the service.

11. Acceptable use

You agree not to: (a) misuse the Site or interfere with its security; (b) use bots, scrapers, or harvesters to access the Site except for compliant search-engine indexing; (c) reverse-engineer the Site; (d) use the Site to violate any law; (e) place fraudulent or speculative orders; or (f) infringe our or any third party’s intellectual-property rights.

12. Intellectual property

12.1 All content on the Site — text, photography, design, code, logos, packaging, and the Nocturna Drip trademark — is owned by Luxcivitas LLC or used with permission. 12.2 You may view and print Site content for personal, non-commercial use only. Any other reproduction, distribution, or derivative work requires our prior written consent.

13. User-generated content

If you submit reviews, photos, or other content, you grant us a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, display, and adapt that content in connection with the Site and our marketing. You represent that the content is original and does not infringe any third-party right.

14. Disclaimer of warranties

To the maximum extent permitted by law, the Site is provided "as is" and "as available", without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Product descriptions are accurate to the best of our knowledge but minor variations are inherent to single-origin coffee.

15. Limitation of liability

15.1 To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to an order is limited to the price you paid for that order. 15.2 We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profit, goodwill, or data. 15.3 Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence, or statutory consumer rights.

16. Indemnity

You agree to indemnify and hold harmless Luxcivitas LLC, its officers, directors, employees, and agents from any claim arising out of (a) your breach of these Terms, (b) your misuse of the Site, or (c) your violation of any law or third-party right.

17. Force majeure

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including acts of God, pandemics, customs delays, port closures, war, civil unrest, government action, carrier failure, or harvest failure.

20. Miscellaneous

20.1 If any provision is held invalid, the remaining provisions remain in effect. 20.2 Our failure to enforce a right is not a waiver of that right. 20.3 You may not assign these Terms without our consent; we may assign to a successor. 20.4 These Terms, the Privacy Policy, Cookie Policy, Shipping & Delivery Policy, and Returns & Refunds Policy form the entire agreement between you and us regarding the Site.